How do I register?
You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. You can review the terms and conditions, provide your payment mode details and submit the registration information.
Are there any charges for registration?
No. Registration on sweetnspice.in is absolutely free
Do I have to necessarily register to shop on sweetnspice ?
You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart, they will be prompted to do so if they are not logged in.
Can I have multiple registrations?
Each email address and contact phone number can only be associated with one sweetnspice account.
Can I add more than one delivery address in an account?
Yes, you can add multiple delivery addresses in your sweetnspice account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to different address you need to place them as separate orders
Can I have multiple accounts with same mobile number and email id?
Each email address and phone number can be associated with one sweetnspice account only.
Can I have multiple accounts for members in my family with different mobile number and email address but same or common delivery address?
Yes, we do understand the importance of time and the toil involved in shopping groceries. Up to three members in a family can have the same address provided the email address and phone number associated with the accounts are unique
Can I have different city addresses under one account and still place orders for multiple cities?
Yes, you can place orders for multiple cities.
What is the cancellation policy of sweetnspice ?
SweetNSpice provides easy and hassle free cancellation policy. You can cancel your order any time before the order is out for delivery. You can also reject the delivery at your doorstep or ask for the replacement, if you are not satisfied with any product
How do I cancel my order?
You can cancel the order from within the app inside Order History, or write to us at firstname.lastname@example.org or call us on to cancel your order at +91 8130199717
What if the delivered product is defective?
We have a hassle free return and replacement policy for our customers. If you are not satisfied with the delivered product, get in touch with our customer care support at email@example.com and we will immediately replace the product
What is the delivery charges ?
For orders below ₹ 700 per , we charge a ₹49 delivery charge.For order from 700-1500 we charge ₹29 .All orders above ₹1500 will have no delivery charges.
Which locations do you deliver to?
SweetNSpice currently delivers to almost all areas in Delhi/NCR region